Systems Application Support
SDDC Applications -
SDDC Systems Applications for Issues, errors, software, data fixes and user technical support for SDDC customers.
|SRC Supported Systems||24 hours a day|
SRC Toll Free Number: 800-462-2176
DSN: 770-7332 (SDDC)
Commercial: 618-220-SDDC (7332)
|Cargo and Billing (CAB)|
|Carrier Appointment Schedule Systems (CAS)|
|Central Web Application (CWA)|
|Defense Personal Property Program (DPS)|
|Defense Table of Official Distances (DTOD)|
|Global Freight Management (GFM) Systems|
|Group Passenger (GOPAX) Systems||
|Integrated Booking Systems (IBS)|
|Interim Customer Satisfaction Survey (ICSS) |
|In-Transit Visibility (ITV) for Surface Deployment and Distribution Cargo (ISDDC)|
|Transportation Operational Personal Property Standard Systems (TOPS)|
|Menu Options for SRC Supporting Systems Teams|
|Option 1:||TOPS Functional and CWA|
|Option 2:||TOPS Technical|
|Option 3:||GFM, CAS, SAFETYNET and IBS|
|Option 4:||CAB,ISDDC, DTOD, GOPAX and TFMS |
|Option 6:||ETA Admin|
|Option 7:||Personal Property Survey||
Welcome to the Surface Deployment and Distribution Command’s (SDDC) Systems Response Center (SRC) Customer Self-service web site.
The site enables the SDDC user community to communicate, find answers to frequently asked questions, create and update a service request with immediate access to information without having to wait for an email response or a returned telephone call. To create service request from the Self Help web page, click on Self Service Page link at the top of the Welcome menu and complete the new user registration.
Program Representative –
This site is reserved for those SDDC designated individuals who are part of the SDDC multi-tier help desk support. Individuals other than those designated as the Tier I, II or III support staff will not be granted access to this site.
SRC Supporting Systems Team Email addresses
G9 Operations Support
G9 Operations -
Serve as a liaison between DoD shippers and the commercial industry. Provides global surface deployment and distribution business services of national defense objectives to ensure reliable, cost effective, ocean liner, truck, rail and barge transportation for SDDC customers.
Operation support for the following:
G9 OPS Toll Free Number: 800-526-1465
G9 OPS Email Address:firstname.lastname@example.org
|Cost & Billing|
|Business Services Systems ||